Payment Policy
1. Introduction
This Payment Policy explains how payments are handled when customers purchase products from FUSSUIO.
2. Prepaid Orders
FUSSUIO currently accepts prepaid orders only. Customers must complete payment online before their order can be confirmed for processing.
3. Available Payment Methods
Depending on the payment service available at checkout, customers may be able to pay using supported online payment methods such as:
- UPI
- Debit cards
- Credit cards
- Net banking
- Other payment methods supported by our payment provider
4. Payment Confirmation
An order will be considered successfully paid only after the payment provider confirms the transaction.
Customers should not assume that an order has been confirmed if the payment page shows an error, failure or incomplete transaction.
5. Payment Failure
If a payment fails, the order may not be confirmed or processed. Customers may try the payment again using an available payment method.
6. Duplicate Payments
If you believe that you have been charged more than once for the same order, please contact FUSSUIO with the Order ID and relevant payment details so the transaction can be reviewed.
7. Pricing and Payment Amount
The amount payable is the total amount displayed at checkout before the customer completes payment.
Customers should carefully review their order, delivery information and final payable amount before confirming payment.
8. Refunds
If a refund is approved under the FUSSUIO Return & Refund Policy, the eligible refund will be processed within 30 days from the date the refund is approved.
The time required for the refunded amount to appear in the customer's account may depend on the payment provider or financial institution.
9. Order Cancellation and Refunds
If an eligible prepaid order is successfully cancelled, any applicable refund will be processed according to the FUSSUIO Cancellation Policy and applicable payment procedures.
10. Payment Security
FUSSUIO aims to use appropriate payment services and security measures to help protect customer payment information.
11. Payment Disputes
If you notice an unexpected payment issue, duplicate charge or payment-related problem, please contact FUSSUIO as soon as possible with your Order ID and relevant transaction information.
12. Contact Us
For payment-related questions, contact FUSSUIO at:
13. Policy Updates
FUSSUIO may update this Payment Policy from time to time. Any updated version will be published on this page with a revised "Last updated" date.